Adobe creative cloud causing huge battery drain is. I have used several tools including powercfg options etc and noticed two main problems. If your surface pro battery drains in sleep mode, it could be because of windows hello. Barb bowman is active as a community moderator in the microsoft answers forum and quickly notices problems with surfaces. Aug 18, 2017 windows 10 draining battery after shutdown problem 100% solved. It simply doesnt take playing highend gaming titles for hours at a time. More interestingly though, when in laptop mode and not connected to a power source, the surface book first uses the battery in the dock, so that the user can still detach the top and use it as a. Surface pro 3 users who have reported awful battery life since may finally got a solution, as microsoft released an update for the detachable pc. Oct 10, 2018 the surface book 2 is sleek, svelte, and damn powerful. Barb bowman notes in the above tweet that microsoft has so far successfully ignored the battery drain issue with surface pro 4. Microsoft claims the surface book 2 battery can be replaced by microsoft authorized service providers. Aug 29, 2019 microsoft surface laptop 2 and surface pro 4 owners have raised serious battery drainage issues. Surface book 2 battery drains quickly microsoft community. Surface pro 3s massive battery drain is a software problem.
I am running it on the best battery life power setting with nothing else running. Users on reddit are also reporting that microsoft has managed to address the battery issues with surface pro 6 and others. In once instance, a user said their surface laptop 2s battery fell 20% after. Microsoft is rolling out a promised software fix for surface pro 3 users running windows. Your dell laptop battery may have drained to 0% when it was completely powered off. Nov 06, 2015 hi all, i am still suffering from extreme battery problems on my surface book i7, dgpu. Windows 10 draining battery after shutdown problem 100%. Battery issues strike surface users once again, with new. Microsoft should fix the battery drain issue for the windows 10 anniversary update. The second issue appears to be related to its unimpressive battery life. Surface pro 4 overheating and battery drain after windows. One surface laptop 2 user reported significant battery drainage overnight after shutdown. Solution to the battery drain on sleep problem windows.
Best performance slider is enabled, overriding default recommended. Microsoft explains why surface book 2 discharges battery even. I still have sleep problems with battery drains while in sleep mode and while in sleep mode it get hot in my backpage. Dec 01, 2017 i just got a new surface book 2 this week and, whilst i am happy with everything else, battery seems to drain very quickly.
Nov 22, 2017 even though microsoft is touting it as the most powerful surface device yet, the surface book 2 suffers from a power issue that drains its battery even when connected to power supply. Microsoft confirms surface book 2 battery drain problems. Even though microsoft is touting it as the most powerful surface device yet, the surface book 2 suffers from a power issue that drains its battery even when connected to power supply. If my screen is at 75% brightness, where i like to keep it, i can get about 7 to 8 hours. Microsoft microsoft continues to face teething problems with its flagship surface pro 4. Surface users have recently been experiencing battery degradation issues, and the cause is thought to be the latest windows and firmware updates. In light of the battery drainage issue that me and many, many others are experiencing with the surface pro 4 units while the device is off, i tried out the firmware update to see if there would be any improvement in the retained charge of the device. Surface book 2 photo by vjeran pavic the verge microsofts 15inch surface book 2 laptop suffers from battery drain during heavy gaming or gpu usage, a problem the verge first identified. Microsoft investigating surface battery drain issues tom. Microsofts surface book 2 drains the battery while gaming.
Sadly, it also struggles with a maddening battery drain issue during intense loads or when gaming, even while plugged in. Dec 07, 2015 microsoft is aware of the problem of battery drain in sleep mode and is already working on a fix. All indications are that the battery has fallen to 30% or so of design capacity. I put it to sleep it wakes back up, or if i shut it down it turns back on and just continues to drain the battery. Microsoft is aware of the problem of battery drain in sleep mode and is already working on a fix. Nov 21, 2017 surface book 2 photo by vjeran pavic the verge microsofts 15inch surface book 2 laptop suffers from battery drain during heavy gaming or gpu usage, a problem the verge first identified. A search in microsofts forum apparently there are several hits from 2018. I have been running a video for the last four hours and the battery is down to 35% suggesting a total life of about six hours.
For surface book devices if youre having problems charging your surface book, make sure the clipboard is fully attached to the keyboard. The 15inch surface book 2 has a real problem with its. Another user also shared his experience in the comments. Microsoft previously reported battery life based on. And users have been reporting battery problems through the whole model range. Microsoft confirms surface book 2s power problem the verge. The problem is not necessarily the drain during sleep, but the overall battery life. The problem, ted, is that the drain happens during connected standby, not hibernation.
Surface pro 3 owners may not have to deal with a battery recall, after all. Surface book, surface pro 4 firmware updates hit without batterydraining sleep fix microsoft remains silent on battery drain issues affecting its latest tablet and laptop. Microsoft says the tablets sudden battery drain stems from software, not a hardware problem. If you are running windows 10 and after shutdown your laptop battery draining continuously and. I became aware again of the problem again via mvp colleague barb bowman. Surface book battery issues microsoft surface forums. I have pretty much the same problem on a surface pro 5 bought in january 2018. First, when sleeping, my surface book would drain large amounts while asleep. If true, its a miracle in the ongoing surface battery debacle. Jul 27, 2016 surface pro 3 owners may not have to deal with a battery recall, after all. Microsoft explains via a spokesperson that theres a power mode slider here, which offers the user control over the performance and battery life. Microsoft finally solves sleep mode battery drain with. Surface books and the swollen battery problem borns tech. Mar 10, 2018 a surface pro 4 or surface book would be put into sleep mode but its battery would keep on draining as though it was in use.
Microsoft investigating surface battery drain issues toms. Second, when using the surface book, my battery life was only around 56 hours. The surface book 2 can drain its battery while working. Are there battery problems with surface book 2 and pro 56. Hi, i just got a new surface book 2 this week and, whilst i am happy with everything else, battery seems to drain very quickly. I am currently using windows 10 and i had no issues with windows 8. Surface battery wont charge or surface wont run on battery. Surface book battery drain while turned off windows 10 forums. Surface pro 4 and surface book sleep battery drain could.
First, when sleeping, my surface book would drain large amounts. Surface book 2 photo by vjeran pavic the verge microsofts 15inch surface book 2 laptop suffers from battery drain during heavy gaming or. Surface laptop 2 and surface pro 4 owners have taken to social media to complain about rapidly draining batteries. Microsoft surface laptop 2 and surface pro 4 owners have raised serious battery drainage issues. Problem is, to get that kind of battery performance out of the surface book, you need all of windows 10s battery tricks. Luckily this is a brand new surface book 2 and i could track exactly when the battery drain started happening as i havent installed much at all yet. Does the 15inch surface book 2 really have battery drain. Windows 10 draining battery after shutdown problem 100% solved. May 07, 2020 if the power connector light is on but you still have the problem, g o to the check battery and icon status on your surface section. Another day, another issue for microsofts newly launched surface tablets. Nov 02, 2015 another day, another issue for microsofts newly launched surface tablets. Does the 15inch surface book 2 really have batterydrain. Surface book battery drain while turned off as the title describes, it happened this morning after charging it the night before to 100%, i disconnected the power source and had it on for a few minutes then turned if off.
So i have been working hard trying many different things in order to fix my horrible battery life. Surface book 2 cant stay charged during gaming sessions h. Jan 28, 2016 surface book, surface pro 4 firmware updates hit without battery draining sleep fix microsoft remains silent on battery drain issues affecting its latest tablet and laptop. I literally ran the trial of xd while having a coffee and learning session on sunday and my battery, which typically lasts all day, was in power saving mode after just 3 hours.
Why i hate my microsoft surface book 2 digital trends. I went to use it after 7 or so hours off the charger and it is at 10%. Surface pro 4 customers have been complaining about battery drain while shut down for over a year. How to fix surface book 2 battery drain while gaming or in. Jul 18, 2018 surface book battery drain while turned off about nine hours later, i turn it one without power chord and it was at 33% i ran a powecfg report and the cycles 100 and watts seem normal. Surface book 2 was meant to offer a lot of power on the go, so developers, designers and professionals will surely use it to the max, with the risk of draining the battery fast and completely. Surface book battery drain while turned off windows 10. Feb 12, 2018 luckily this is a brand new surface book 2 and i could track exactly when the battery drain started happening as i havent installed much at all yet. Surface pro 4, surface book, as well as most other computers with fingerprint readers already have windows hello, with the anticipation that more devices with facial and fingerprint recognition will be equipped in the future.
This time its an annoying battery drain that is the focus of discussion among owners of the new surface pro 4 and. When you start moving the slider away from best battery life, the system. Since launching last year, the excellent surface pro 4 and surface book have had an issue where the power management is messed up and drains battery at. I am getting about 5 hours with windows hello turned off was actually never installed. As it turns out, the battery on the surface book 2 will start draining at a rate of roughly 10% per hour if youre playing a game, like destiny 2, on the highest settings. The surface book 2 15 can drain the battery even when plugged into ac when certain conditions are met. Microsoft surface book 2 power problem confirmed, battery. Victims of the bug have taken to microsofts community forum to share their experiences.
Dec 01, 2017 the surface book 2 15 can drain the battery even when plugged into ac when certain conditions are met. Aug 30, 2016 surface pro 3 users who have reported awful battery life since may finally got a solution, as microsoft released an update for the detachable pc yesterday august 29 that aims to fix the problem. Surface batteries draining 25% in 7 minutes due to new bug. Surface book 2 battery drain problems confirmed by. Aug, 2017 this video shows you how to solve battery draining problem in your laptop. Surface book battery issues and sleep drain hey all, i was lucky enough to get an i78gb256gbdgpu sb on launch day and love it so far. For my surface book i716gb512gb my battery life is totally dependent on where i keep my screen brightness.
Surface pro 3s massive battery drain is a software. Hi all, i am still suffering from extreme battery problems on my surface book i7, dgpu. This video shows you how to solve battery draining problem in your laptop. How to troubleshoot surface battery drain issues love my surface. People are of the opinion that it is barely worth the money. Surface pro 4 and surface book battery drain issues might be due to windows hello feature coming on while the device is supposed to be sleeping. Surface pro 4 and surface book sleep battery drain could be. If the dedicated 95watt power supply causes battery drain, then imagine having only 60 watts available. Microsoft has finally resolved surface pro battery issues. Windows 10 draining battery after shutdown problem fixed. Microsoft rolls out awaited battery fix for surface pro 3. If the power connector light is on but you still have the problem, g o to the check battery and icon status on your surface section.
Surface pro 4 or surface book battery drain issues love my surface. A surface pro 4 or surface book would be put into sleep mode but its battery would keep on draining as though it was in use. The bottom line is that the surface book 2 will drain its battery during relatively mundane productivity tasks as well. Microsoft explains why surface book 2 discharges battery. I been having issues with my surface 3 battery draining rapidly. Microsoft issuing patch for surface pro 3 power drain. Microsoft microsoft continues to face teething problems with its flagship surface pro 4 and. Sadly, it also struggles with a maddening battery drain issue during intense loads or when gaming, even.
Nov 21, 2017 as it turns out, the battery on the surface book 2 will start draining at a rate of roughly 10% per hour if youre playing a game, like destiny 2, on the highest settings. With the surface pro 4, there are complaints that the battery is simply discharging too quickly. Aug 29, 2019 surface laptop 2 and surface pro 4 owners have taken to social media to complain about rapidly draining batteries. This week, microsoft published a faq explaining that it is delivering a patch to all surface pro 3 devices, even ones that didnt experience the batterydrain problem. Therefore, switching to a hibernation state which does not allow the system to retrieve emails or do pretty much anything else, as it is in an off state with the system merely suspended, is not a solution for the battery drain which only occurs in. The culprit behind this issue is the surface pro 4s processor which is also the processor of the surface book and numerous other nonmicrosoft devices the intel skylake chipset. Nov 12, 2019 if the power connector light is on but you still have the problem, g o to the check battery and icon status on your surface section. Surface book, surface pro 4 firmware updates hit without. While plugged into the supplied charger, the battery in the surface book 2 will drain during certain games if the power settings are set to max performance to fully utilize the power of the hardware. Windows 10 draining battery after shutdown problem. The surface book 2 is sleek, svelte, and damn powerful. Bulging battery in surface book, how to handle replacement. The culprit behind this issue is the surface pro 4s processor which is also the processor of the surface book and numerous other nonmicrosoft devices.
The surface pro 4 is now a few years old, so poor runtimes could easily be blamed on the natural degradation of lithiumion batteries. Surface book 2 cant stay charged during gaming sessions. It appears that the surface laptop 2 and surface pro 4 are encountering serious battery life problems after recent windows or firmware updates owners of. Adobe creative cloud causing huge battery drain issues. Microsoft phone support says its due to my misuse and want me to pay. Microsoft investigating surface battery drain issues toms guide. But there was also this comment on facebook on dec.
By default, the surface book 2 is set to run in its lowestpower, lowestperformance state, even when plugged in. At these settings, with best performance enabled and plugged in with the display brightness set to maximum, the surface book 2 15s battery can drain between five and 10 percent per hour. One of the big issues currently faced by a select number of surface pro 4 owners and in some cases, the surface book is the battery drain when the device is sleeping or in standby mode. The amount of drain varies between games, screen resolution, and maximum load on the gpu. Heres the scenario you got a new surface a few months ago and it was awesome. How to fix surface book 2 battery drain while gaming or in vr. Dec 28, 2017 the bottom line is that the surface book 2 will drain its battery during relatively mundane productivity tasks as well. If you are running windows 10 and after shutdown your laptop battery draining continuously and when you start it battery may have. I have the problems before windows 10 anniversary, so no change. Surface laptop 2, surface pro 4 owners complain of rapid.
How to fix the surface pro 3s short battery life problem. The problem doesnt seem to be exclusive to the surface laptop 2 the surface pro 4 also seems to be affected. Battery drain after shutdown microsoft surface forums. For surface book devices if youre having problems charging your surface book, make sure the screen is fully attached to the keyboard. How to fix bad surface book battery life gotta be mobile. Surface pro 4 overheating and battery drain after windows 10.
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